Compliance Officer

JOB TITLE: Compliance Officer

LOCATION: Melbourn, SG8 6DN

Monday – Friday, 09:00 – 17:00

About us:

• JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance
• Close working relationships with high profile clients meaning long term contracts and security
• Dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, air conditioning
• Operating a mobile team of mobile engineers with various skillsets across the UK
• Excellent reputation for delivering quality and high standards of service
• JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating

What we are looking for as a Compliance Officer:

We are seeking a highly organised and proactive HR & Compliance Administrator to support the smooth and efficient running of our people, training, and compliance processes across the business. This role plays a key part in ensuring all employee lifecycle administration, statutory compliance, and reporting requirements are managed accurately and in a timely manner.

The successful candidate will be responsible for coordinating training compliance, producing monthly H&S, cybersecurity and pension reports, managing onboarding and leaver processes, maintaining employee benefit records, and supporting vetting and disclosure procedures for engineers across multiple regions. You will liaise closely with line managers, senior stakeholders, and external providers to ensure regulatory obligations are met and internal systems are kept fully up to date.

This position requires strong attention to detail, excellent organisational skills, and the ability to manage multiple recurring deadlines. The ideal candidate will be confident working independently, handling sensitive information, and maintaining accurate records across various systems and spreadsheets.

Key Responsibilities:

Training & Compliance

• Produce and distribute monthly training reports and proactively chase outstanding completions
• Generate monthly H&S, Cybersecurity and DSE reports for senior stakeholders
• Maintain the training system, including adding new starters and marking leavers
• Monitor accreditations and renewal dates, communicating required actions

Employee Lifecycle Administration

• Coordinate onboarding checks and chase incomplete documentation prior to start dates
• Administer new starter processes including system setup, documentation, and compliance checks
• Manage leaver administration including updating systems and maintaining accurate records
• Support probation review tracking and notify managers of upcoming reviews

Vetting & Disclosure (Engineers)

• Process DBS/disclosure applications for new starters across regions
• Liaise with engineers to ensure timely completion of vetting requirements
• Maintain and update DBS and compliance tracking spreadsheets
• Approve relevant compliance-related invoices

Benefits & Pension Administration

• Administer pension processes including filing, reporting, and maintaining spreadsheets
• Update healthcare and life cover policies for starters, leavers and salary changes
• Process and track excess claim repayments
• Download and reconcile monthly pension reports

Record Management & Reporting

• Maintain accurate personnel files and training records
• Update internal trackers including Bradford Factor and absence monitoring
• Manage company organogram updates and internal documentation
• Create and update timesheets where required

General Administration

• Respond to enquiries received via the company admin inbox
• File and manage incoming documentation
• Provide ad-hoc administrative support where required

We’ll provide you with full training once you start and make sure that you have everything you need to do a great job.

You will work 35 hours per week, and you will have access to employee benefits that will be available to you as soon as you start.

We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.

If this sounds like a job for you then click on the apply button and we’ll start the process and if you’re a good match we’ll be in touch to discuss the next steps.

This role will be working for JCW Energy Services, who are part of the Apleona Group