Intern Service Centre Administrator

We are seeking an experienced and motivated Service Centre Administrator  to join our team in Dublin 14

Shift Pattern: Monday - Friday 09:00 - 17:30  1 Year Fixed Term Contract 

Main Duties and Responsibilities

• Reception – answering phones, directing calls as appropriate and taking messages
• General administration work: filing, photocopying, scanning, binding, recording of timesheets,
• generation of client quotations and reports
• Booking taxis, couriers, restaurants, travel and accommodation
• Meeting room set up, i.e. tea, coffee etc.
• Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the Computer Aided Facility Management System (CAFM) or appropriate system as required
• Follow up and reconciliation of all incoming documentation and information to support effective close out of all open / outstanding works
• Running reports on CAFM to monitor work order status- billing all work approved work orders in a timely manner
• Periodic review of WIP files received by accounts and prompt action taken on closing and billing
• Coordination and scheduling of the maintenance tasks for the mobile team and specialis contractors for planned and reactive works
• Ad-Hoc duties as required
• Any other duties as assigned by your line manager to include other areas of the Service Support Centre function

• Experience working in a fast paced Service Desk role environment is desirable
• Knowledge of Facilities administration would be a distinct advantage
• Excellent pc skills and proficiency in Word and Excel is essential
• Awareness of good health and safety practice

if you have the necessary skill set we look forward to your application

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