At Apleona, We are always on the lookout for talented and dynamic individuals to join our team. Currently, we have an opening for a Security Supervisor at our facility in Longford

Shift Pattern: Monday - Thursday 08:00 - 16:30 Friday 08:00 - 15;30

Main duties and responsibilities

• Responsible for the day-to-day management and leadership of security, including the development of the team
• Sustain a high level of customer satisfaction and ensure that quality service is being delivered at all times
• Establish and maintain effective communication links with other colleagues within the greater on-site team and the team across other client sites.
• Act as the day-to-day point of contact for all related services to the client while ensuring the delivery of excellent customer service
• Ensures the smooth running of the site(s), adhering to the Site Service Level Agreement and Services Specification.
• To arrange/carry out the induction and ‘on the job’ training of the security staff in accordance with relevant client & Apleona company practices.
• To undertake in conjunction with the Overall Lead, the recruitment of security employees in accordance with relevant Apleona company practices.
• To organise the provision of relief/ holiday cover for security staff as required. and to authorise, allocate, and record in conjunction with the Security staff absences.
• Answer telephone, screen/direct calls, message management: o Meet & Greet persons entering the organisation.
• Ensures knowledge of staff movements in and out of the organisation, and ensures knowledge of contractor movements in and out of the organisation.
• Ensure all contractors are inducted, and relevant permits are in place, and dealing with the daily/monthly maintenance checks/facilities.
• Access Control, including logging vehicle registration numbers, scanning/conducting searches, reviewing documentation presented by 3rd parties on site, checking tagging systems, issuing/retrieval of temporary ID cards.
• Internal and external monitoring activities, monitoring visitors to the site, monitoring CCTV, and dealing with alarm activations in line with procedure.
• Daily and other reporting in line with procedure, and any additional duties as requested by the Site facility Manager. and other relevant tasks which may arise.
• Flexible approach and ability to work well as part of a team.
• Ability to work on own initiative & to carry tasks through to completion.
• Excellent attention to detail. and adept at problem-solving & working under pressure.

Qualifications and experience

• A diploma qualification or equivalent required.
• Must have at least three years relevant experience.
• Strong knowledge and skill of administrative and clerical procedures.
• Strong knowledge of computers and relevant software applications.
• Strong knowledge of customer service principles and practices.
• PSA Licence. 

We look forward to your application!

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