Service Attendant

Apleona Ireland • Dublin

Henry Street 11, Dublin

from today

Apleona Ireland is currently recruiting for a Service Attendant to join our team at our site in Dublin 2.

Working pattern: Monday to Friday, 39 hours per week.

 

Main duties and responsibilities

  • Take ownership of day-to-day facilities tasks and ensure completion to a high standard.
  • Proactively identify and escalate opportunities to improve service delivery.
  • Carry out regular floor walks to maintain workplace standards and identify issues early.
  • Maintain high standards of cleanliness, organisation, and presentation across all areas.
  • Support coordination of contractors onsite, ensuring compliance with site procedures and health & safety requirements.
  • Ensure all helpdesk requests are responded to within agreed service levels (SLAs).
  • Keep stakeholders informed on the progress and resolution of requests.
  • Ensure meeting rooms are fully set up, functional, and reset to a high standard after use.
  • Provide basic AV/IT support for meetings where required and escalate issues as needed.
  • Actively contribute to a safe working environment by following and promoting health & safety practices.
  • Ensure accurate and timely completion of all reports, checklists, and documentation.
  • Highlight recurring issues, risks, or trends through reporting.
  • Demonstrate a proactive and solutions-focused approach to problem solving.
  • Build positive working relationships with clients, staff, and contractors.
  • Contribute to a positive team environment and support colleagues when required.

 

Qualifications and experience

  • Previous experience in facilities, workplace support, or a similar role is preferred.
  • Strong organisational and time management skills  
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic knowledge of health & safety practices
  • Familiarity with AV/IT equipment is an advantage
  • Proactive mindset with strong problem-solving abilities
  • Flexible and adaptable in a dynamic environment

 

We look forward to your application!

Ref. 17764

Working at Apleona: It’s worth it!

Together for a Better Tomorrow​

We don’t just talk about sustainability — we help businesses make it happen. With our Green Real Estate approach, we’re modernising and decarbonising buildings to meet the demands of tomorrow.

One for the future

Facilities management isn’t just a ‘job’, there are carrying careers and opportunities for development across a wide range of industries.

Innovation Meets Creative Freedom​

Facility management is full of fresh ideas and smart solutions — and we want yours. Whether you're hands-on or strategic, there’s space here to shape your role and make a real impact. We’re growing fast, backed by strong partners and bold ambitions.

Perks and Discounts​

From bike schemes and access to a digital GP — we’ve got your back, in and out of work.

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